Definition: International standard for quality management systems. Demonstrates consistent ability to meet customer and regulatory requirements.
Scope:: Any industry, including cold chain logistics and services.
Key Elements::
- Customer focus
- Leadership and planning
- Process approach
- Continuous improvement
- Evidence-based decision making
Why It Matters::
- Demonstrates systematic approach to quality
- Often required for tender bidding
- Foundation for other standards (ISO 22000, etc.)
- Improves operational efficiency
Related Terms:: Quality Management, ISO 22000, Certification, Standards
Find Services:: ISO 9001 certification consultants